6300 Magic Goo - Plastic Balloon Making Paste

6300 Magic Goo - Plastic Balloon Making Paste

€2,78
3306 LEMON CLOCK

3306 LEMON CLOCK

€0,84
3305 MICRO ROCKET

3305 MICRO ROCKET

€0,84
H519. 13213 ILLUSION SPINNER

H519. 13213 ILLUSION SPINNER

€0,84
Complaints

Goods available on b2b.russell.pl contracts are covered by the pledge. A complaint must be done within 10 days from a shipment date via contact form , e-mail : b2b@russell.pl or by phone.


Detailed conditions of complaints:

Immediately after delivery or after collecting the goods the buyer is obliged to report to the Seller all quantity shortages of the goods.
Other claims for non-compliance with the order or the quality of the delivered goods must be notified within a maximum of 10 days after delivery. A complaint form must be attached.
Complaints shall be completed in accordance with applicable law.
If the client fails to follow the time limits referred to in paragraphs 1 and 2, products lose its warranty, unless Russell KW Kondraccy SJ establish with the client the other conditions.

Sellers consider complaints within 14 days.

If the Seller does not respond within 14 days, the claim is automatically recognized.

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